Table 1 Overall responses to the survey (n = 92)
Strongly Disagree | Disagree | Neutral / Don’t Know | Agree | Strongly Agree | |
|---|---|---|---|---|---|
Readbacks in the surgical setting would significantly reduce verbal communication errors and improve patient safety | 1 (1.1 %) | 3 (3.3 %) | 11 (12.0 %) | 25 (27.2 %) | 52 (56.5 %) |
Readbacks are currently being used appropriately by the surgical staff in our hospital | 4 (4.4 %) | 11 (12.0 %) | 17 (18.5 %) | 47 (51.1 %) | 13 (14.1 %) |
I would personally be willing to attend a short training module on readbacks should the concept be formally implemented at my institution | 7 (7.6 %) | 8 (8.7 %) | 15 (16.3 %) | 24 (26.1 %) | 38 (41.3 %) |
Readbacks would be helpful in reducing verbal communication errors when… | |||||
… a request is made to carry out an important task that has implications on safety of the patient | 1 (1.1 %) | 4 (4.4 %) | 2 (2.2 %) | 25 (27.2 %) | 60 (65.2 %) |
… there is a handoff of a surgical patient from the care of one provider to another | 2 (2.2 %) | 2 (2.2 %) | 12 (13.0 %) | 30 (32.6 %) | 46 (50.0 %) |
… used to count and verify surgical instruments and other items | 1 (1.1 %) | 2 (2.2 %) | 10 (10.9 %) | 27 (29.4 %) | 52 (56.5 %) |
… there are multiple perioperative tasks | 0 (0 %) | 4 (4.4 %) | 14 (15.2 %) | 29 (31.5 %) | 45 (48.9 %) |
Significant barriers to implementation of readbacks in the perioperative setting include … | |||||
… the lack of a general “safety culture” in the surgical department | 35 (38.0) | 25 (27.2) | 13 (14.1) | 15 (16.3) | 4 (4.4) |
… the availability of time to perform readback statements | 6 (6.5 %) | 17 (18.5 %) | 12 (13.0 %) | 37 (40.2 %) | 20 (21.7 %) |
… general reluctance of parts of the surgical team to use readbacks | 8 (8.7 %) | 13 (14.1 %) | 27 (29.4 %) | 28 (30.4 %) | 16 (17.4 %) |
… the amount of training for staff that will be needed to implement readbacks | 15 (16.3 %) | 31 (33.7 %) | 27 (29.4 %) | 16 (17.4 %) | 3 (3.3 %) |